Effective Date: [08-May-2026]
Thank you for shopping with Earthen.buzz. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.
1. Order Processing
Orders are generally processed within [1–3] business days after payment confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
2. Shipping Locations
We currently ship across India. Availability of shipping to certain locations may vary depending on courier service coverage.
3. Delivery Time
Estimated delivery time may vary based on:
- Customer location
- Product availability
- Courier service
- Weather or unforeseen circumstances
Typical delivery timelines:
- Metro cities: [2–5] business days
- Other locations: [4–10] business days
These timelines are estimates and not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may occasionally offer:
- Free shipping promotions
- Discounted shipping offers
subject to specific conditions.
5. Order Tracking
Once your order is shipped, tracking details may be shared through:
- SMS
- Order tracking page
depending on availability.
6. Delayed Deliveries
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Courier issues
- Natural disasters
- Government restrictions
- Incorrect shipping details
Earthen.buzz shall not be held responsible for delays beyond our control.
7. Incorrect Address Information
Customers are responsible for providing accurate shipping details.
Orders returned due to incorrect or incomplete addresses may require additional shipping charges for re-delivery.
8. Damaged Packages
If you receive a damaged package, please contact us within 48 hours of delivery with:
- Order number
- Photos of the package and product
- Description of the issue
We will review the issue and assist accordingly.
9. Failed Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery fails repeatedly, the package may be returned to us.
Additional charges may apply for re-shipping.
10. Contact Us
For shipping-related questions, please contact us through the Contact page available on Earthen.buzz.